Refund policy

Right of withdrawal

If you are not satisfied with us or our products, you can also contact us in accordance with the statutory right of withdrawal.

RIGHT OF WITHDRAWAL

(A consumer is any natural person who engages in a lawful transaction for purposes that are not predominantly commercial or self-employed.)

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without the need for justification.
The cancellation period is fourteen days from the day

- where you or a third party appointed by you, other than the carrier, has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and the order is delivered or will be delivered at once;

To exercise your right of withdrawal, you must inform us ( Bodyvita SL, Centro Comercial Europeo Paichi, Ctra Moraira Teulada 168, E-03724 Moraira, email address: info@body-vita.eu , telephone: +34 - 668 100 966 ) by means of a clear statement (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this, but it is not required.

To comply with the cancellation period, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the end of the cancellation period.

Consequences of the revocation

If you revoke this contract, we will pay you all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard shipping we offer), immediately and no later than within fourteen days of the day on which we receive notice of your cancellation of this contract. For this refund, we use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; In no case will you be charged commissions for this return.

We may refuse the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes first.

You must return or deliver the goods to us immediately and in any event no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you return the goods before the fourteen-day period expires.

You bear the direct costs of returning the goods. The return address for Germany is as follows: Rocarahair, Retouren Löh, Rheindahlener Str. 24, 41189 Mönchengladbach, Deutschland . For Spain the return address is: Rocarahair, Calle Desmond Tutu 49, E-03726 Benitachell / Alicante

You are only responsible for any diminution in the value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

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Sample withdrawal form
(If you want to revoke the contract, please fill out this form and send it back.)

- A BODYVITA SL, Ctra Moraira Teulada 168, E-03724 Moraira ,

Email address: info@body-vita.com :

- I/we (*) hereby revoke the contract entered into by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in the case of paper notification)
-Date

(*) Delete what does not apply.